Patient Handbook - Visiting Rules



Visiting Rules

To maintain peace and tranquillity in the wards for the comfort of the patients, visitors are requested to observe the visiting rules. (ICU visitors are requested to refer to the specific visiting hours and regulations separately.)

  • Visit between 8:00 a.m. and 10:00 p.m, please keep the Hospital environment quiet.

  • Only two visitors at one time.

  • Visit by pregnant women and children under 12 is not advisable.

  • Visit by people having fever or illness is not advisable.

  • Perform hand hygiene before and after visit. Always clean your hands with soap and water or an alcohol based hand rub to maintain hand hygiene.

  • No eating or drinking during visit.

  • Wear a mask at all times within the Hospital premises.

  • No smoking in all indoor and outdoor areas within the Hospital compound.

  • Gambling of all forms is strictly prohibited.

  • Refrain from creating noises which may disturb others. Radio and television sets must be turned down to minimum volume.

  • No personal furniture or electric appliance is allowed in the rooms except with prior permission of the Hospital.

  • Burning of incense and joss sticks is not permitted within the Hospital premises.

  • No pet is allowed within the Hospital premises.

  • No loitering in wards and corridors.

  • Any sharp objects, dangerous or flammable items should not be brought into the Hospital.

  • Patients and visitors are requested to switch their mobile phones to the silent/vibrate mode and to conduct the conversation at a low level so as not to disturb others.

  • Due to limited space in the Operating Theatre, visitors are strongly encouraged not to wait at the Operating Theatre while a procedure or surgery is in progress. Visitors should wait in the ward to be informed when the procedure is complete.

  • Additional visiting restrictions may be imposed subject to the prevailing Hospital's policy.

FRAUD ALERT: Reports have been received from the public about fraudulent calls impersonating Hong Kong Sanatorium & Hospital, falsely claiming uncollected medical documents. Do not respond or share personal information. Please be aware of bogus communications (fraudulent websites, emails and phone calls) purportedly from HKSH Medical Group or its members including Hong Kong Sanatorium & Hospital, HKSH Healthcare, HKSH Eastern Medical Centre, HKSH Cancer Centre and affiliates. Do not disclose any personal information to suspicious calls. Please call HKSH Medical Group at 2572 0211 if you have any concerns.

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